Prepare for the CompTIA ITF+ Exam with our extensive quiz that covers key concepts crucial for passing. Our interactive format helps you understand core IT concepts and terminology, ensuring you are well-prepared on exam day!

Each practice test/flash card set has 50 randomly selected questions from a bank of over 500. You'll get a new set of questions each time!

Practice this question and more.


A technician is troubleshooting a problem. The technician tests the theory and determines the theory is confirmed. Which of the following should be the technician's NEXT step?

  1. Update the theory

  2. Implement changes based on the theory

  3. Establish a plan of action

  4. Continue testing indefinitely

The correct answer is: Establish a plan of action

The technician should establish a plan of action as the next step because once the theory is confirmed, it is important to create a structured plan to address the issue rather than continuing to test indefinitely or updating the theory or implementing changes without a clear plan. Establishing a plan of action helps to organize and prioritize the steps needed to solve the problem efficiently and effectively. Continuously testing without a plan may not lead to a resolution and updating the theory or making changes without a plan may not address the root cause of the problem. Therefore, establishing a plan of action is the best next step for the technician.